AIMCO IS GROWING!
Aimco recently announced its intentions to acquire several apartment communities in Center City Philadelphia.
In preparation, we are hiring Service Managers for the following communities:
The Left Bank
Locust on the Park
South Star Lofts
777 South Broad Street
At Aimco, you will work alongside some of the most devoted team members in the business. As a top-performing owner and operator of apartment homes across the country, we differentiate ourselves from the competition by ensuring every resident is happy, comfortable, and at home. With over forty years of experience, our collaborative, process-driven philosophy gives you the tools to reach your career potential.
Aimco is dedicated to serving our residents, and making everyone feel at home. As such, we are is a seven-day a week operation and our Maintenance Managers must have the flexibility to work a non-traditional schedule (days, weekends, nights) based on the needs of the business. Additionally, our Maintenance Manager may participate in our on-call rotation and need to respond to the property within 30 minutes of an emergency call.
To maintain the quality of our apartment community, you’ll need to:
Provide exceptional customer service to our residents
Review Customer Satisfaction Surveys with the maintenance team to continuously improve and address areas of concern
Direct, schedule, and perform maintenance activities
Supervise, train and mentor the maintenance team
Communicate assignments to the maintenance team and monitor the workload to ensure completion
Inspect units and manage the apartment make-ready process
Review, prioritize, and complete service requests including appliances, plumbing, HVAC, electrical, etc.
Ensure proper documentation of service requests, preventative maintenance, and make-ready status in property management software
Assist with grounds keeping, pool maintenance, housekeeping, distribution of notices, and other tasks as needed
Qualifications to keep our communities running:
3+ years of experience with HVAC, Plumbing, Electrical, Appliance Repair, Carpentry, Landscaping, or Pool Operation
1-3 years of successfully leading a team
Experience using computer applications such as Microsoft Word, Excel, Outlook, Internet Explorer, and the ability to learn and utilize our property management software
Prior experience managing vendor relationships